FAQ - Official RooterNOW®
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FAQ

frequently asked
questions

We get lots of plumbing questions and try to keep our most frequently asked ones updated here. If you have a question about plumbing repair, plumbing pricing, or other plumbing service, please give us a call and we will be happy to help!

I have a plumbing emergency. Is RooterNOW available for 24/7 plumbing repairs?

Yes!  Just give us a call and let us know your plumbing problem.  We have radio dispatched plumbers on call 24/7.

ANSWER
What areas of Charleston do you provide plumbing service for?

We offer  sewer repair service for the following zip codes:

  • Charleston (29401, 29402, 29403, 29405, 29407, 29409, 29412, 29413, 29414, 29417, 29424, 29425, 29455, 29492)
  • North Charleston (29404, 29405, 29406, 29415, 29416, 29418, 29420, 29423, 29456, 29470, 29485)
  • Mount Pleasant (29429, 29464, 29466, 29482, 29492)
  • Goose Creek (29410, 29445, 29486, 29492)
  • Johns Island (29407, 29412 29414, 29449, 29455, 29487)
  • Summerville (29456, 29483, 29484, 29485, 29486)
  • Wadmalaw Island (29449, 29455, 29487)
  • Ladson (29456, 29486)
  • Hollywood (29449,  29470)
  • Moncks Corner (29461)
  • Hanahan (29410)
  • Kiawah Island (29455)
  • Isle of Palms (29451)
  • Sullivan’s Island (29482)
ANSWER
Are RooterNOW plumbers licensed?

Yes! All of our plumbers are licensed professional plumbers with outstanding customer service records and plumbing solution expertise. On-going training is required by RooterNOW, so the plumbers stay on top all of new safety measures and plumbing methods.

ANSWER
I have old copper pipes in my Charleston home.  Can anything be done restore them?

Yes, we offer a highly successful method of restoring old copper pipes.  Our pipe relining service is more efficient, less expensive, and less destructive to your property than older methods of full removal. This gold standard for pipe relining is also recommended for most terracotta and orangeburg pipes.

ANSWER
Do you offer commercial plumbing services?

Absolutely!  Commercial plumbing can be much more extensive and require special tools and equipment.  RooterNOW has handled thousands of plumbing repairs and offered plumbing services to businesses and institutions of all sizes.  Large scale complexes, hospitals, schools, farms, and manufacturing facilities to small mom and pop shops.  We can handle your plumbing needs with professionalism and first rate quality.

ANSWER
I need to find a leak, but I don’t want my yard or walls torn up.  Is that a reality?

Most likely, YES!  We offer thermal and CCTV leak detection, avoiding the destruction of tearing up walls and floors.

ANSWER
Will my yard be a mess after the pipes in my yard are cleared?

We always do our best to avoid destruction of your property.  Through hydro jetting and hydro excavation, we can usually avoid the need for large machinery such as trenchers and backhoes.

ANSWER
Is financing available to help with he cost of my plumbing repair?

Yes.  If the cost of your plumbing repair is overwhelming to your budget, your may want to consider financing. We have partnered with Acorn Finance help in these situations.  You can learn more about Acorn Finance here.

ANSWER